Please read the interview of Marco van der Hoeven, chief editor at Executive People, with Quincey ten Kroode, Manager Projects & Consultancy at SMT. In this interview he explains how to convert data to valuable information. The entire article is also readable on the Executive People website.
Make data valuable
Splunk is a popular solution for analysing large amounts of data. However, for the effective deployment of such tooling, support from the right people is needed. Not every organization has those people, or the budget to recruit them. SMT, partner of Splunk, responds to this by offering support from their recently established Competence Centre.
.“Many of our customers are asking how to get value from the large amount of data they have.” says Quincey ten Kroode, Manager Projects & Consultancy at SMT. “They know they have that data, they know they have to do something with it, but the question is ‘How?’. We offer advanced tooling in the form of Splunk. We notice that, after the implementation, customers would also like help on how to deploy that tooling. As the use increases, the demand for management increases, or the current administrators are deployed elsewhere. Hence, they want help in managing and maintaining the system, and then expanding it to get value from their data. ”
SMT responds to this specific question with a Competence Centre. “The Competence Centre evolved out of our Services department.” says Ten Kroode. “The Competence Centre is based on five pillars: consultancy, project management, service management, product management and support. We were already the only organization in the Netherlands with a fully equipped support department for Splunk. With the establishment of the Competence Centre we can help the customer even better and more efficiently. When they don’t have the people, or the budget to recruit people to manage and maintain Splunk they can turn to us. This way, they always make efficient use of the solution.”