Leveraging AI & ML for Greater Impact

Machine learning has become an increasingly important part of IT today. This effect is seen both in how IT leverages machine learning to improve operations and in how IT supports and enables the lines of business. Still, organizations have limited understanding on its effective use and have made limited progress in associating it with business outcomes.

ESG recently surveyed 320 IT and business professionals familiar with their organization’s data analytics environment, including usage of or plans for machine learning. Based upon the data collected as part of this research project, ESG concludes:

  • Machine learning is key to operational efficiencies for businesses. Most organizations consider machine learning one of their most important business and IT priorities.
  • Machine learning is still siloed in IT. Companies need help to find ways to expand ML beyond IT and into the lines of business and executive teams.
  • A knowledge and skills gap is locking away the power of machine learning. Organizations still see barriers to leveraging ML, such as the lack of experienced or trained staff and the lack of better IT infrastructure required to support ML.


Do you want to know how to leverage AI and ML for greater impact? Download the ESG Research Insights Paper today!

ESG Research Insights Paper - Leveraging AI and ML for Greater Impact


Want to know more about Machine Learning and Artificial Intelligence? Read our blogseries.