Services.

We bring it
to the core

We support our customers in every step of the process and love to share our experiences. For engineering, planning, support as well as education. We provide services to help you getting started or to deliver continuous support to your organization.
No situation is ever the same, so we adapt our services to your specific needs.

Consultants

38

Average grade workshops

8.1

Customer Competence Centre

Large-scale or complex projects are unique and SMT will make sure they get the dedicated attention they deserve. Our Competence Centre provides organizations with extensive support and advice for IT project management.

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Customer Competence Centre

SMT offers a complete Competence Centre with specialists in several fields of expertise. We have projectmanagers, architects and consultants to manage, build and create your projects.

Our Power Users and Administrators support the existing environments. Administrators are trained up to the level of application, system and functional management. Our service desk provides 1st and 2nd line support, in various combinations and possibilities.

 

 

SMT Customer Competence Centre

  • Project managers & consultants for full support
  • Solution architects to design solutions
  • Power Users and Administrators to support existing environments

Your deployment

SMT can support your complete environment with expertise on location or remote. It is even possible to deliver Splunk as a functionality: Splunk-as-a-Service. With our various service options we are your one-stop-shop supplier for Splunk.

Do you want to know more about what we can do for your organisation? Contact our experts!

mnemonic

To support a SOC SMT offers the Managed Detect and Response service from mnemonic. The security platform uses machine learning and big data analytics to identify events. What can mnemonic do for your organization?

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mnemonic

An important part of the work on a Security Operations Center (SOC) is to filter the false positives. Which events need further investigation and which ones are false positives? How does one reduce thousands of events to a manageable and realistic number? And of course, without compromising on quality and reliability!

 

A well-equipped Security Information and Event Management solution (SIEM) can filter out between 99% and 99.8% of security events. But even after that, there might thousands of events left to investigate. The SOC will still need a lot of time to identify which events need further investigation.

 

What does mnemonic do?

To support a SOC, SMT offers the Managed Detect & Response service of mnemonic called Argus. The expert in the field of security. Through the Argus platform, machine learning and big data analytics are used to qualify the events. The number of events to be investigated can be reduced drastically. After this initial filtering, they are manually analyzed by mnemonic’s security analysts.

They enrich the data with additional threat intelligence from Argus. A combination of human and automated processing then leaves a manageable number of incidents to be forwarded to your own SOC staff. This way they are only researching security that really matter for your organization.

 

mnemonic

  • Machine learning and big data analytics to identify events
  • Manual analytics
  • Extra threat intelligence

Read our article about a practical example in which mnemonic reduces 400,000 security events to 2 that really matter.

Do you want to know more about Argus or what this service can do for your business? Please contact our specialists!

 

Get started with Splunk

We are happy to give you a kick-start with Splunk. In just a few days, you will learn to create comprehensive reports and clear dashboards in Splunk, so you will have an excellent foundation for the future.

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Get started with Splunk

We would love to give you a kick-start with Splunk! In just a few days, you will learn to create comprehensive reports and clear dashboards in Splunk. You will have an excellent basis for the future. We will start with an intake to get a clear understanding of your requirements and what you want to achieve. Next, we will go through the following stages together:

  • Infrastructure – We install the Splunk software and 1 to 2 Splunk Apps on the server provided by you.
  • Collection – We help you to connect 1 to 2 sources and ensure that they are indexed correctly by Splunk.
  • Testing – We check if everything works properly and possible results are shared immediately.
  • Clear Dashboards – We make sure that the collected information is presented in clear dashboards in the selected Splunk Apps.
  • Customized User Experience – we create a report and/or alert to share the Splunk information with other users or departments. Additionally we explain the role structure in Splunk.

 

The main advantages:

  • Saving time and resources in the project
  • Create valuable information in a short time
  • Use proven best practices for a solid baseline
  • Collaborative methodology with transfer of knowledge and skills


By transferring knowledge to and in close cooperation with your organization, you will have a solid foundation for the proper integration of Splunk. 

Want to know more?

You can also expand the scope or adjust it to your specific needs. Such as covering multiple cases, installing more Splunk Apps, custom made applications or dashboards, database links etc.. During an intake we will determine how much time is needed for the extended service.  

Do you want to know how your organisation can benefit from this service? Contact our experts for more information!

Splunk Healthcheck

Your organization does not have to be sick to get better. Instead, have your IT infrastructure reviewed by our technical and experienced consultants. Make sure your Splunk deployment always operates at peak performance.

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Splunk Healthcheck

Your organization does not have to be sick to get better. Instead, have your IT infrastructure reviewed by our technical and experienced consultants. Make sure your Splunk deployment always operates at peak performance.

 

Best Splunk practices

Our years of experience in designing, installing and implementing Splunk environments in various organizations, have led to a comprehensive list of best practices. We have consolidated this knowledge in a checklist with more than 50 topics which we use to thoroughly screen your current Splunk environment.

Investigate the Splunk environment for a thorough healthcheck:

  • Architecture - Full mapping of the Splunk infrastructure
  • Configuration - How Splunk and related servers are configured
  • Usage - The design of searches and dashboards

Report with valuable insights

After performing the healthcheck, you have a specified report that gives you valuable insights into your environment. It helps you to maximize the usage of your Splunk environment and to proactively prevent potential obstacles.

Please look at the product sheet or contact us for more information about our Splunk Healthcheck.

Splunk4Rookies

SMT hosts Splunk4Rookies to show you the possibilities and basics of Splunk. In three hours, we will address web interfaces, searches, dashboards and visualizations. It is an interactive session in which important tips and tricks are shared.

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Splunk4Rookies

Starting with Splunk is easy. You can download it for free, install it within minutes and start with it straightaway. But what exactly are the possibilities, and what results can you achieve? During Splunk4Rookies these questions will be answered.

 

The basics

Splunk4Rookies sessions are a great opportunity for you to discover the value of Splunk hands-on in a matter of hours. Sessions are designed for Splunk beginners, whether your organization is just starting to consider using Splunk or you have just joined a team of Splunk Ninjas and need to understand the basics, Splunk4Rookies is for you!

Interactive session

Splunk4Rookies is an interactive hands-on session and will give you a clear understanding of Splunk and the possibilities. At the end of the session you will know what Splunk can do for your organization. And especially what value Splunk adds with regards to Business, IT Operations and Security.

 

Splunk4Rookies

  • Create your own Splunk distributed environment on AWS
  • Collect & index data
  • Search & statistics
  • Creation of interactive dashboards

The practical details

Participation is free of charge, just like downloading SPLUNK. Please bring your laptop. During the session you can do some exercises in a test-environment. The workshop will take place at our office in Zoetermeer, the Netherlands or Zaventem, Belgium. We start at 10:00 and end at 13:00 with a lunch.

Please check the agenda for the next Splunk4Rookies

Workshop Splunk IT Service Intelligence

SMT hosts a workshop where we will explain the basic elements of Splunk ITSI. A certified Splunk trainer shows the possibilities of the application and uses scenario-based examples during an interactive session.

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Workshop Splunk IT Service Intelligence

Do you need more insight into business-critical systems? Do you want to improve operational processes at the same time? And also monitor business and IT activities based on statistics and indicators? Of course, everything fitting with the strategic objectives of the organisation. During the workshop Splunk IT Service Intelligence we would like to explain how Splunk ITSI can help you.

 

Splunk ITSI

The Splunk application is a next generation monitoring and analytics solution. You will gain insights into the health and status of the IT systems. Data from various sources are combined for a multidimensional analysis. You can instantly identify false alerts and better understand trends. Using machine learning, abnormalities in processes and systems are recognized early.

Workshop Splunk IT Service Intelligence

  • Introduction workshop about the basics of Splunk ITSI
  • Show case of the possibilities and scenario based examples by a certified Splunk trainer
  • Participation is free of charge at the SMT office in Zoetermeer or Zaventem (Belgium)

The practical details

Participation is free of charge, just like downloading SPLUNK. Please bring your laptop. During the session you can do some exercises in a test-environment. The workshop will take place at our office in Zoetermeer, the Netherlands or Zaventem, Belgium. We start at 10:00 and end at 13:00 with a lunch.

Please check the calender for the next workshop.

 

Companies that already use our services

AFAS
CAK
Gemeente Den Haag
Dunea
ASR
Sator
bol.com
ProRail
RDW
SIDN
T-Mobile
Universiteit van Amsterdam
Schiphol
Quincey ten Kroode

Want to know more about our services?

Contact us

Please call or send us an email if you have any further questions about our services. We look forward to an informal meeting to talk about how SMT can add value for your organization.